Providing excellent customer service is essential to building both prosperous tourism businesses and successful careers in the tourism sector. That takes unique skills and knowledge, so the Canadian Tourism Human Resource Council has established emerit - Canada's seal of excellence in Tourism Training.

The benefits of emerit

emerit training products and programs are based on industry-defined standards, recognized across Canada. The range of emerit training products is incredibly diverse, encompassing many professional positions in the tourism sector. And they are created by professionals for professionals, making emerit the finest training resource available to the tourism sector.

emerit works for everybody. Employees gain confidence from the increased recognition they receive from employers and co-workers. Businesses that have used the emerit line to enhance and recognize the skills of their employees in their respective fields continue to tell us about increases in repeat business, in word-of-mouth referrals, in incremental spending by loyal customers and efficiency of staff. emerit training

The emerit brand includes
National Occupational Standards, training tools, & Professional Certification 
program - all key components of the Council's commitment to building the most professional Canadian tourism work force
possible. The brand also includes online learning resources.

For a list of emerit training programs, click here.